If you have integrations with Dynamics 365 you can create a non-interactive user account. This is a free licence type which can be used for integrating with Dynamics 365 but cannot access the UI.
To configure this you need to give the user a D365 licence, set them as “Non-Interactive” in D365 and then remove the licence.
- Give the user a licence in the Office 365/PowerApps Portal (Sometimes the user takes a few minutes to sync)
- Log into Dynamics 365
- Navigate to Advanced Settings -> Security -> Users
- Open the user’s record, scroll to the bottom of the page/select the Administration Tab and change the user’s Access Mode to “Non-Interactive”
You should then be able to remove the Dynamics licence from the account in the Office 365/PowerApps Portal.
There is a limit of 5 non-interactive user licences per instance.
Update 17/3/2021: This limit appears to have been increased to 7 users. We tested in a demo tenant and when trying to add an 8th non-interactive user received the following error:
“Your organization has reached its maximum number of non-interactive users. To mark this account as non-interactive, mark another user account as interactive or deactivate a user account.”